Shipping and returns
We take great care in packaging every order to ensure your artwork arrives safely and beautifully:
- Posters are gently wrapped in tissue paper and shipped in sturdy mailing tubes, keeping them protected on their journey to you.
- Canvas prints are shipped flat with internal padding, using strong cardboard boxes to prevent damage.
- Original paintings are personally packaged and shipped directly from Marina’s studio, using fast, tracked shipping for extra peace of mind. Every original order is handled with special care by Marina herself.
Orders are processed and dispatched through our trusted fulfillment centers in the UK, EU, USA, Australia, and Canada. Thanks to this, customs charges are very unlikely in most regions. However, if any import taxes or customs delays do occur, they are beyond our control and will be the responsibility of the buyer.
- Print orders are usually dispatched within 3-5 business days.
- Estimated delivery times:
- UK: 1-2 working days
- International: 5-10 working days
- Original paintings are sent out promptly with priority tracked shipping — you’ll receive full tracking details once your artwork is on its way.
You’ll receive a tracking link by email as soon as your order ships, so you can follow its progress every step of the way.
Made to Order, Just for You
Because every print is specially made just for you, we’re unable to accept returns or offer refunds for change of mind or incorrect sizing. Please double-check the product descriptions and any size guides before placing your order — we want you to love what you receive!
Return & Claim Policy
- Claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving your order.
- If your package was lost in transit, please contact us within 30 days of the estimated delivery date.