Privacy policy
At Marina Ester Castaldo, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
What Information We Collect
When you browse our site or place an order, we may collect the following information:
- Personal details you provide, such as your name, email address, shipping address, billing address, and phone number.
- Payment information (processed securely through third-party payment providers; we never store full credit card details).
- Order history and purchase details.
- Technical data like your IP address, browser type, and pages visited (via cookies and analytics tools).
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and tracking updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
We will never sell your personal data to third parties.
Sharing Your Information
We only share your information with trusted service providers who help us run our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and fulfillment partners
- Email service providers (for order updates and newsletters)
These partners are required to keep your information safe and use it only for the services they provide to us.
Cookies and Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and gather analytics. You can control cookie settings through your browser at any time.
Your Rights
Depending on your location, you have rights over your personal data, including:
- Accessing the data we hold about you
- Requesting corrections or updates
- Asking us to delete your data
- Opting out of marketing emails (just click “Unsubscribe” at the bottom of any newsletter)
To exercise these rights, please contact us at support@marinaestercastaldo.com.
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Protecting Your Information
We take security seriously and use appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
support@marinaestercastaldo.com